Payment is made with 3 simple steps; Inquiry, Offer, Payment.
A. Email your request for the product (package tours, hotel, car rentals, plane tickets, ferry tickets, bus tickets, etc.). In your inquiry include all the information required for Albanian Eagle Tours to make an offer. To make an offer its necessary to give, product choice, names of travelers, arrival & departure dates, ages of children, citizenship, - if not Albanian.
B. Albanian Eagle Tours makes the offer. Together with the offer Albanian Eagle Tours sends credit card authorization form with specific details, together with a payment term which indicates how long the offer is valid
C. Make payment by filling out a credit card authorization form (dated & signed), and email it along with scanned copies of credit card (you may cover te first 12 numbers of the card - optional) and a photocopy of picture identification card, - with signature.
D. After confirmation of the legitimacy (valid, not stolen) of credit card by Raiffeisen Bank in Tirana, Albanian Eagle Tours will debit the amunt agreed on the credit card authorization form and send you a receipt with confirmation of itinerary.
The method of collecting the total amount to be debited from the credit card:
• Albanian Eagle Tours calculates the total amount of debit based on the following formula:
- total amount of the product + 2% bank commission = total to be charged from the credit card.
Rights and obligations of card-holders
• Customers have the right to dispute credit card charges with the bank that issued the card.
• Customers have the right to withdraw from the transaction at any time, before the card is debited
• Customers have the right to privacy of the information you give the New Eagle Tours debiting procedure
• Customers have the right to request cancellation of a reservation.
- Albanian Eagle Tours makes cancellation when applicable immediately after client’s request.
- Albanian Eagle Tours charges 10 euro for administrative costs for every cancellation.
- The client is obliged to pay penalties charged by the airlines, i.e. plane tickets, hotels, as in any other service where cancellation penalties are applicable.
Rights of seller (Albanian Eagle Tours)
• Albanian Eagle Tours has the right to charge a credit card the amount approved by the client, after verifying the legitimacy of the credit card, and the identity of the customer by Raiffeisen Bank in Tirana.
• Albanian Eagle Tours is obliged to confirm the legitimacy of the credit card with Raiffeisen Bank branch in Tirana
• Albanian Eagle Tours can debit a credit card only with the signed approval of the credit card holders authorization
• Albanian Eagle Tours will charge 10 euros for administrative costs per client, per cancelation.
• Albanian Eagle Tours is committed to transparency in every transaction with its clients, and suppliers