Terms of service

OVERVIEW

This website is operated by Albanian Eagle Tours. Throughout the site, the terms “we”, “us”, and “our” refer to Albanian Eagle Tours. Albanian Eagle Tours offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing services from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, policies, or conditions referenced herein or available by hyperlink. These Terms apply to all users of the website including browsers, customers, vendors, contributors of content, and users of the booking system.

By accessing or using any part of the website you confirm that you have read, understood, and agree to be legally bound by these Terms of Service. If you do not agree to these Terms, you must not use this website or any services provided through it.

Any new features, tools, or services added to the website shall also be subject to these Terms. Albanian Eagle Tours reserves the right to update, modify, or replace any part of these Terms at any time by posting updates on this website. Continued use of the website after such changes constitutes acceptance of the updated Terms.

This website operates on an e-commerce platform provided by Shopify Inc., which supplies the online infrastructure that allows Albanian Eagle Tours to present and sell travel services.


ELIGIBILITY AND USE OF THE WEBSITE

By using this website you confirm that you are at least the legal age of majority in your country of residence or that you have obtained consent from a legal guardian to use this website.

You agree not to use this website or the services provided for any illegal purpose, fraudulent activity, unauthorized commercial use, or in violation of any applicable laws or regulations.

Any attempt to damage, interfere with, hack, scrape, or disrupt the operation of the website, its servers, or related infrastructure is strictly prohibited and may result in termination of access and legal action.


GENERAL CONDITIONS OF SERVICE

Albanian Eagle Tours reserves the right to refuse service to anyone at any time for any lawful reason including suspected fraud, abuse of services, or violation of these Terms.

You acknowledge that certain content transmitted through the website may be transferred across networks and adapted to technical requirements of different devices or systems. Payment information submitted through the website is encrypted using secure payment technologies.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website, services, booking systems, or content without express written permission from Albanian Eagle Tours.


ACCURACY OF INFORMATION

While Albanian Eagle Tours strives to ensure that all information provided on this website is accurate and up to date, the website may occasionally contain typographical errors, pricing inaccuracies, or outdated information.

All information on the website is provided for general informational purposes only and should not be relied upon as the sole basis for travel or purchasing decisions. Albanian Eagle Tours reserves the right to correct errors, modify content, or update information at any time without prior notice.


PRICING AND SERVICE MODIFICATIONS

Prices for travel services, tours, and products may change without prior notice due to changes in supplier costs, currency exchange rates, fuel surcharges, taxes, or operational factors.

Albanian Eagle Tours reserves the right to modify, suspend, or discontinue any service or part of the website at any time without liability.


TRAVEL SERVICES AND THIRD-PARTY SUPPLIERS

Many travel services offered by Albanian Eagle Tours involve services provided by independent third-party suppliers including airlines, hotels, transport providers, guides, and activity operators.

These suppliers operate independently and provide their services under their own terms and operational control. Albanian Eagle Tours acts as an organizer or intermediary for these services and cannot guarantee the performance of third-party suppliers.

Albanian Eagle Tours shall not be responsible for delays, cancellations, service failures, operational changes, or damages caused by third-party suppliers. Any claims relating to such services must be directed to the relevant supplier in accordance with their terms and applicable law.


BOOKING ACCURACY AND CUSTOMER RESPONSIBILITY

Customers are responsible for ensuring that all booking details provided to Albanian Eagle Tours are accurate, including traveler names, travel dates, passport information, contact details, and other required information.

Albanian Eagle Tours shall not be responsible for errors resulting from incorrect information submitted by customers. Any costs arising from such errors including rebooking fees, cancellation penalties, or supplier charges shall be the responsibility of the customer.


TRAVEL DOCUMENTS AND ENTRY REQUIREMENTS

Travelers are responsible for ensuring that they possess valid passports, visas, health documentation, insurance coverage, and any other documents required for travel to the destination country.

Albanian Eagle Tours is not responsible for denial of boarding, entry refusal, or travel disruptions caused by incomplete documentation or failure to comply with immigration or health requirements.


THIRD-PARTY LINKS AND EXTERNAL CONTENT

This website may contain links to third-party websites or services that are not controlled by Albanian Eagle Tours. These links are provided for convenience only.

Albanian Eagle Tours is not responsible for the content, accuracy, security, or practices of third-party websites and assumes no liability for any transactions or interactions conducted through such platforms.


USER CONTENT AND SUBMISSIONS

If you submit comments, reviews, feedback, images, or other materials to Albanian Eagle Tours, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, publish, and distribute such content for promotional or operational purposes.

You agree that your submissions will not violate any intellectual property rights, privacy rights, or applicable laws.


INTELLECTUAL PROPERTY

All content on this website including text, logos, images, graphics, videos, design elements, and software is the property of Albanian Eagle Tours or its licensors and is protected by intellectual property laws.

Unauthorized reproduction, distribution, or commercial use of this content is strictly prohibited.


DISCLAIMER OF WARRANTIES

The website and all services provided through it are offered on an “as-is” and “as-available” basis. Albanian Eagle Tours makes no guarantees that the website will operate without interruption, errors, or security vulnerabilities.

We do not guarantee that services obtained through the website will meet individual expectations or requirements.


LIMITATION OF LIABILITY

To the maximum extent permitted by law, Albanian Eagle Tours shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the website or travel services purchased through it.

In all cases, the total liability of Albanian Eagle Tours arising from any claim related to the services provided shall not exceed the total amount paid by the customer for the relevant service.


INDEMNIFICATION

You agree to indemnify and hold harmless Albanian Eagle Tours, its employees, affiliates, contractors, and partners from any claims, damages, or legal costs arising from your breach of these Terms, misuse of the website, or violation of applicable laws.


FORCE MAJEURE

Albanian Eagle Tours shall not be liable for failure or delay in performance caused by circumstances beyond its reasonable control including natural disasters, epidemics, war, government restrictions, transportation disruptions, strikes, or similar events.


TERMINATION OF ACCESS

Albanian Eagle Tours reserves the right to suspend or terminate access to the website or services at any time if a user violates these Terms or engages in unlawful or harmful conduct.


SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Albania. Any disputes arising from these Terms shall fall under the jurisdiction of the competent courts of Tirana, Albania.


CHANGES TO TERMS

Albanian Eagle Tours reserves the right to modify or update these Terms at any time. Updated versions will be posted on this website and will become effective immediately upon publication.


CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to
book@albanianeagletours.com